privacy policy

1. Introduction

LC Counseling, LLC ("we," "our," or "us") is committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access and use our therapy services.

2. Information We Collect

We may collect the following types of personal information:

- Contact Information: Your name, email address, phone number, and address.

- Personal Information: Information about your therapy sessions, including notes and communications, to provide you with effective therapy services.

- Billing Information: Financial and payment details for billing purposes.

- Demographic Information: Information about your age, gender, and other demographic details for better understanding and improving our services.

- Usage Data: Information about your interactions with our website and services, including IP addresses, browser type, and referral pages.

3. How We Use Your Information

We may use your personal information for the following purposes:

- To provide therapy services and communicate with you.

- To bill and collect payment for our services.

- To improve our services and customize your experience.

- To comply with legal obligations.

4. Information Sharing and Disclosure

We may share your personal information with:

- Service Providers: Third-party service providers who help us deliver our services, such as billing and scheduling software.

- Legal Authorities: When required by law or to protect our rights and safety.

5. Data Security

We use reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet is entirely secure.

6. Your Rights

You have the right to:

- Access, update, or correct your personal information.

- Request the deletion of your personal information.

- Object to the processing of your personal information.

- Withdraw your consent for certain data processing activities.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant updates via email or through our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

LC Counseling, LLC, lucia@lccounseling.co